At our website located at https://subsurface-utility-detection-services.trustedstandard.com, known as Subsurface Utility Detection Services (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy provides detailed information on how we handle personal data in accordance with various privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA), among others.
This policy is designed to cover all aspects of personal data processing for individuals who use our applications and services, visit our websites linked to this Privacy Statement, or engage with us through communications like newsletters, emails, calls, or texts/SMS. It does not apply to external platforms, applications, products, or services that are accessed via links on our platform, each of which has its own privacy policy.
We collect personal data in various forms, including but not limited to: Account Information, Payment Information, Financial Information, Purchase Information, Mobile Device Identifiers, Location Data, Feedback, Social Media Information, and Product Information. This information is gathered through direct user input, interactions with our services, and automated tracking technologies we employ on our platforms. In some instances, third parties may provide us with personal data, which is subject to their own privacy practices as outlined in their policies.
Our website uses cookies to enhance the user experience and for analytics purposes. Cookies are small files that a site or its service provider uses to recognize repeat users, facilitate ongoing access to and use of the site, and allow the site to understand how users are using experienced with that site. These cookies can be categorized as Strictly Necessary, Preference, and Analytics, with each type serving its specific role in functionality and data collection. Users have the ability to control or delete these cookies via our Cookie Manager.
We maintain a data retention policy that ensures personal data is retained for no longer than necessary for the purposes for which it was collected, as required by applicable law, or for as long as we have your permission to retain it. Once the purpose has been fulfilled and we have no ongoing legitimate business need to retain your Personal Data, it will be deleted or anonymized.
To safeguard your personal data against unauthorized access, we implement a range of organizational and security measures. These include employing encryption for communication and collaborating with secure third-party processors who are obligated to protect your data under strict confidentiality terms.
We recognize the importance of protecting children’s privacy. Our services are not aimed at, or intended to be used by, children under the age of 18, and we do not knowingly collect personal data from them.
You have rights regarding your personal data, which vary depending on where you are located. These may include rights to access, rectify, erase, restrict the processing, transfer your data, object to processing, and non-discrimination, among others. If you wish to exercise these rights or have any concerns about our privacy practices, please contact our privacy team through the channels provided in our ‘Contact Information’ section.
We reserve the right to update or modify this Privacy Policy at any time, with changes being effective upon posting on our website. We encourage you to review this Privacy Policy periodically for any changes that may impact you.
For any questions, unsubscribe requests, or to address data-related matters, you can reach out to us via email at contact@subsurface-utility-detection-services.trustedstandard.com or by sending written correspondence to the address provided on our website. Your privacy and data security are of great importance to us, and we are committed to addressing any concerns you may have.